We appreciate your booking, and your engineer’s visit has been scheduled. While we can’t promise precise time slots, we’ll do our very best to meet your preference. Please note that we’ll provide you with a 2-hour estimated time window for our engineer’s arrival, and they will also give you a courtesy call 20 to 30 minutes prior to their arrival. You should have already received a confirmation email or text message. If you haven’t received it within 24 hours, please feel free to reach out to us at customerservice@anygasservice.co.uk.